PACMAN alternative for public adjusters: ClaimCompass vs PACMAN
Last checked
PACMAN lists monthly plans from $69 for one user, $199 for up to 5 users and $299 for up to 10. ClaimCompass prices by person: a $24 firm fee plus $25 to $50 per person for the first 10 people, with every feature on every tier, a free client portal and no per-claim fees. Both list free migration, and ClaimCompass also reads a CSV or Excel export from PACMAN so you can import it yourself.
What is PACMAN?
PACMAN's site calls it the CRM built exclusively for public adjusters, built by a public adjuster, and says it has been commercially available since 2016. Its pages list diary notes, claim status tracking, email from inside a claim, document storage, tasks, payroll, reporting and a mobile photo app called PAC-CAM.
How do ClaimCompass and PACMAN compare?
The PACMAN column is what its own public pages said on November 4, 2026. Where we could not confirm something, we say so or leave it out. Prices are list prices in US dollars, exclude tax and may change. Plans include different things, so compare features as well as totals, and check each vendor's site before you decide.
| Feature | PACMAN (as listed) | ClaimCompass |
|---|---|---|
| Listed pricing | PACMAN (as listed)As listed, billed monthly: Single User $69 (1 active user), Pro $199 (up to 5 users), Enterprise $299 (up to 10 users). Its page also says over ten users is $29 per seat.[2] | ClaimCompass$24 a month per firm, plus $25 to $50 per person a month for the first 10 people, depending on the AI tier (Core, AI Plus, AI Max). Seats from person 11 on are $6 less per person on every tier. The tiers differ only in AI actions. List prices exclude tax and may change. At list price, one person on Core is $49 a month, five is $149 and ten is $274, including the firm fee. |
| Client portal | PACMAN (as listed)As listed: each claim can generate a secure policyholder login, where clients can track status, view updates and access documents.[1] | ClaimCompassEvery insured gets a free portal login to see where the claim stands and upload documents. Clients are never billed. |
| Data migration | PACMAN (as listed)As listed: free with a subscription, with most transfers completed within 5 to 7 business days, depending on file size and data structure.[1] | ClaimCompassFree on every plan at any firm size: import a CSV or Excel export yourself, or send the export and the team migrates claims, contacts and documents. Most firms are moved in under a week. |
| AI | PACMAN (as listed)Not listed on the pages we checked.[1][2] | ClaimCompassDrafts letters, summarizes documents and reviews policies, citing the page each answer came from. Nothing is sent to a carrier or client until a person approves it. AI actions are included with every seat, up to a monthly allowance (75 AI actions a month per person on Core; more on higher tiers). |
| Email on the claim | PACMAN (as listed)As listed: send email from inside a claim, logged automatically to the claim file.[1] | ClaimCompassEvery claim has its own address, so forwarded carrier mail files itself, and you can send from your connected Gmail and keep the thread on the claim. |
| Claim limits | PACMAN (as listed)Its homepage lists managing unlimited claims. Per-claim fees are not discussed on the pages we checked.[1] | ClaimCompassNone. Pricing is per person, with no per-claim fees. |
Who is PACMAN best for?
- Small teams that want a flat monthly price for up to 5 or 10 users.
- Firms that want the PAC-CAM photo app: its pages list GPS-verified, time-stamped photos with annotations and PDF photo reports, included on every plan.
- Firms that want payroll and revenue reporting listed inside the same system.
- Firms that prefer software built by a public adjuster, as its site says.
Who is ClaimCompass best for?
- Firms that want AI to draft letters, summarize documents and review policies, with page citations.
- Firms that want every feature on every tier and a price that follows headcount from the first person.
- Firms that want to import a CSV or Excel export themselves, in addition to a done-for-you migration.
What does switching from PACMAN look like?
Import a CSV or Excel export yourself with Claims, Import: it reads your column headers, pre-fills the mapping and shows what will be created before anything is written. Or send the export to the team and they migrate your claims, contacts and documents for free, usually in under a week. Your claim numbers are kept, and you keep working in your current system until you decide to switch. See the migration page for what comes over.
Frequently asked questions
- Can I import my PACMAN data into ClaimCompass?
- Yes. The importer on the Claims page takes a CSV or Excel export from PACMAN. It reads your column headers, pre-fills the mapping and shows what will be created before anything is written. Claims, contacts, notes, deadlines and key dates come over, and your claim numbers are kept. You can also send the export to the team and they migrate it for free.
- How does ClaimCompass pricing compare with PACMAN?
- PACMAN lists plans by user count: $69 a month for one user, $199 for up to five and $299 for up to ten. ClaimCompass charges a $24 monthly firm fee plus $25 to $50 per person for the first 10 people, depending on the AI tier. Plans include different things, so compare features as well as totals. These are list prices on 2026-11-04, they exclude tax, and they may change.
- Does ClaimCompass have a client portal?
- Yes. Every insured gets a free portal login to check status and upload documents, and clients are never billed.
Sources
Last checked November 4, 2026. Quotes and figures are from these pages as they read on that date.
- PACMAN homepage, checked
- PACMAN pricing page, checked
See something out of date? Tell us at the contact page and we will check it and fix it.
ClaimWizard, PACMAN, Claim Titan and claimOS are trademarks of their respective owners. ClaimCompass is not affiliated with them. Information comes from their public websites as of the date shown and may have changed.