ClaimCompass
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Everything a public adjusting firm runs on.

From the first call to the final payment, every feature is included for every user on every tier.

  • The claim file
  • Email and clients
  • AI drafting
  • Running the firm

One file holds the whole claim.

Anyone on your team can open a claim and see where it stands, what is due, and what happens next.

One file per claim
Intake, policy, parties, estimates, supplements, financials, and notes live on the claim file.
Deadlines and follow-ups
Key dates, carrier response windows, and tasks are tracked per claim, with reminders so nothing depends on memory.
Documents, photos, and inspections
Upload from any phone or computer, organize by claim, and download everything in one zip when the carrier asks.
Weather on the date of loss
Look up the wind, hail, and rain recorded near the property around the date of loss and keep it with the claim.
Money and your fee
Track your estimate, carrier offers, supplements, payments, and your fee, so you always know what is still owed.
CC-1042Water loss, 1180 Bayview Dr
Estimate
  1. Intake
  2. Inspection
  3. Estimate
  4. Submitted
  5. Negotiation
  6. Settled
Insured
Maria Alvarez
Date of loss
Aug 14, 2026
Policy limit
$482,500
Deductible
$2,500

Next: sworn proof of loss

Due in 4 days. Draft is ready.

Carriers, clients, and partners, on the record.

Conversations stay with the claim they belong to, and the people outside your firm never cost you a seat.

Email on the claim
Every claim gets its own address, so forwarded carrier mail files itself. Send from your own connected Gmail and keep the thread with the claim.
Free client portal
Insureds get their own login to check status and upload documents, free.
Outside parties join free
Vendors, contractors, attorneys, appraisers, and engineers work on the claims you share with them and never count as seats.
Calls and texts on the claim
Connect your firm's Twilio account and calls and texts are logged to the right file.
Templates and letters
Your firm's letters and forms, filled in from the claim so nobody retypes an address again.
CC-1042Claim inbox
3 filed

Forward anything to

cc-1042@claims.claimcompass.io

  • Field adjuster9:41
    Re: Re-inspection request
  • Coastal Mutual claimsMon
    Acknowledgment of claim1
  • Maria AlvarezSun
    Kitchen ceiling photos6

AI that drafts. You decide.

Each person on your plan adds AI to one pool your whole firm shares. Nothing reaches a carrier or a client until you approve it.

Policy summaries
A plain-language summary of the policy with page references for the limits, exclusions, and duties that matter.
Letters and follow-ups
Demand letters and carrier follow-ups drafted from what is already in the file.
Facts pulled from documents
Estimates and letters are read for you, and the claim details are filled in for you to confirm.
Call transcripts
Recorded calls are transcribed and kept on the claim, so what was said is easy to find later.
CC-1042Policy review
AI draft
HO-3 policy, 64 pagesRead in 40s

3 items worth your attention

  • Water damage limitationp. 42
  • Duties after lossp. 18
  • Matching provisionNot found
Approve summaryEdit

The rest of the office, built in.

No modules to buy and nothing locked behind an upgrade. Every tier has every feature.

Leads and intake
Capture a new loss on the first call and turn it into a claim when the contract is signed.
Team calendar and tasks
Inspections, deadlines, and to-dos for the whole firm, in one view everyone shares.
Firm reporting
Open claims by stage, by adjuster, and by dollar, so you know where the money is.
Roles and an audit log
Decide what each teammate and outside party can see, with a record of who changed what.
Secure by default
Encrypted storage and role-based access for every teammate and outside party.
Import or free migration
Bring claims and contacts from PACMAN, ClaimWizard, or a spreadsheet with a CSV or Excel import, or send us the export and we migrate it.

Run every claim like your best claim.

Start your free trial, or book a walkthrough and we will set it up with you.

Start your free trialBook a 20-minute walkthrough
ClaimCompass

The CRM for public adjusters. Every claim, document, deadline and client in one place, from policy to paid.

support@claimcompass.io

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Built by public adjusters, for public adjusters.